Shipping Policy

Processing Time

• All custom products (apparel, stationery, printed items) are made to order.

• Standard processing time is 5-10 business days before shipping.

• During busy seasons or large orders, processing times may be extended. You will be notified of any delays.

Shipping Methods & Rates

• We offer shipping within the United States.

• Shipping rates are calculated at checkout based on your location and order size.

• Most orders ship via USPS or UPS with tracking provided.

Local Pickup

• Free local pickup is available for customers in the Allentown, PA area.

• You will receive a notification when your order is ready for pickup.

Estimated Delivery Times

• Standard shipping: 2-5 business days after processing

• Local pickup: You'll be contacted when your order is ready
  Please note these are estimates and actual delivery times may vary.

Lost or Delayed Packages

• Once your order leaves our studio, delivery is in the hands of the carrier.

• We are not responsible for delays due to shipping carriers.

• If your package is lost in transit, please contact us and we will assist with filing a claim.

Incorrect Shipping Address

• Please double-check your shipping information at checkout.

• We are not responsible for orders shipped to an incorrect address provided by the customer.

Questions?
If you have questions about shipping or need assistance with your order, please contact us at Loreylinnette@linnetteco.com